Single point of entry, total control.

SolvAxis employs all the means that can contribute to the success of customer relations: shorter sales cycles, quicker resolution of service problems and a value-added service provided in time, every time you are in contact with the customer. A real 'control tower' for managers, the CRM/SRM provides unlimited access, even in modification mode (depending on user authorization), to all the ERP resources, from a single interface, assisted by a powerful search tool. It allows close tracking of company activities by order, project, file or partner.

An integrated and modular range of all the customer points of contact and communication channels represents a key feature of the offer. The latter integrates a complete process, for example:

• A global view of partners and their relations with others.
• Direct access to the partner account situation as well as accounting and logistics statistics.
• Tracking of partner business relations and activities by events entry
• Optimal use of the database for mailing management.

Synchonization with organizational software

ProConcept ERP allows you to synchronize, directly from events in the CRM, or tasks, meetings and addresses in organizational software i.e. from an event in ProConcept ERP (for example: a meeting organized over the phone), you can automatically enter this meeting in your software calendar. With a single click. Data related to tasks, meetings, etc. can be transferred onto nomadic equipment, particularly cell phones, pocket PCs and PDAs.